FAQ

  • I am looking for good quality but cheaper sensor to replace the old one working with my current practice software. Is REX2 compatible with my current software?
    • Yes. REX2 is bundled with twain driver compatible with most software in the market. Yu can replace the old one under no change of practice software system
    • REX2 is enabled Full mouth X-ray (FMX) series shot functions with Dexis, Schick, Suni, Apteryx, Kodak, EVA, Dentimax, XDR etc.
  • What is the warranty policy?
    • We have one year manufacturer warranty and 5 years reduced cost replacement plan in case of accidental damage.
  • How can I connect REX2 to my PC?
    • REX2 has a direct 3.0 USB interface. You can simply connect REX2 to the USB port of your PC.
  • What kind of software program is REX2 provided with?
    • REX2 basically comes with Dexcowin software supporting JPG, BMP as well as DCM.
  • Does REX2 work with my X-ray source?
    • Yes. REX2 is the high sensitive imaging sensor on much advanced CMOS technology base.
  • What is the length of cable of REX2?
    • It is 9.8ft(3m).
  • What size of REX2 available?
    • There are two sizes of REX2, size#1.5 universal size for both adult and Kid, size2.0 for adult
  • Cable is stable and durable for long time use?
    • Yes. It was tested 25K times for stable and durable quality.
  • What is the concept of iRay D4?
      • iRay D4 is a creative and unique model combined handheld X-ray and image screen and sensor all together in one machine. It is a standalone type all in one solution handheld X-ray. The image can be stored in or transferred wireless or wire to close PC.
      • It is totally portable handheld operating by battery.
  • How many images does it hold?
    • It has 16GB memory to store more than 1000 pictures.
  • Do I need to buy software?
    • iRay D4 has own operating system , windows and acquire and process the image by itself.
    • iRay D4 is packaged with software for image transition to PC and process.
  • Is it FDA Cleared?
    • Yes. It is cleared by FDA. 510K number is K134055
  • Can it send images to my pc wirelessly or with a wire?
    • Yes. It could both. It has also clone image function the user can see the acquired image on the both screen of machine and PC simultaneously.
  • Does it bridge to my software?
    • iRay D4 produce Jpeg, BMP file and DICOM image to be attached to any other software
    • The transmitted image to PC by wire or wireless could be attached to the patient chart
  • Is it touch-screen?
    • Yes. It has a color graphical UI screen with touch screen to select menu and operate
  • Can I use my own sensor or intra oral camera?
    • Now it is compatible with schick(Fona), e2V (Different brand name such as Dentimax, XDR etc.) and Vatech …
    • Most intra oral camera

Please contact us if you have further questions info@dexcowin.com